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Vehicle fleet management
specialist Total Motion has launched a new online facility
that provides the ultimate driver support, 24/7.
The new Total Motion website – at
www.totalmotion.co.uk -
which has just gone live - includes an innovative, interactive
driver support section, that’s branded for each client
company, allowing drivers to log in, manage their own account,
request support and report problems direct for a swift,
professional response. Clients can even add documents for
drivers to download such as fleet policies or important
vehicle related updates.
An independent vehicle management
company with over 25 years’ experience, Total Motion works
with fleets from 30 to over 15,000 vehicles and is the only UK
company managing cars, vans, trucks, motorcycles and
specialist vehicles.
Having an on-line driver support
facility that is company branded improves the relationship
between a company and its fleet drivers. Logging in to what is
effectively an ‘in-house’ site immediately makes drivers feel
more comfortable. Having instant, interactive support is of
huge benefit, offering the driver the ability to arrange a
service or seek advice on fleet related matters.
The new online driver-focus is
part of £250,000 investment in technology and back office
systems which, over the next two years, will help Total Motion
to deliver a more responsive, two-way service. As site
functionality is developed, clients will be able to add more
individual content, downloads and services and request
reports, as the system becomes the central reference point for
all fleet and driver information.
Total Motion Managing Director
Simon Hill said: “When drivers log in, they see the page
branded as their own company, with guidance specifically
tailored to their needs, providing a reference point for every
issue concerning their company vehicle. With our new online
facility, they can book a service, organise car hire, arrange
European travel documents or report an accident round the
clock, at any time, seven days a week. This improves the
efficiency of the driver support process, and with less
vehicle downtime, results in a win-win situation all round.”
For further information call Simon
Hill on 0116 251 1122.
Total Motion was established in
Leicester in 1998 to provide independent fleet consultancy and
management services and today, works with more than 300
clients operating vehicles across the UK and overseas. Whether
partial or complete outsourcing, or one-off support for a
specific fleet management projects, Total Motion develops
solutions tailored to clients’ needs. |
